my not so great experience which i was too excited to begin with

Monday, December 14, 2009
I just got back from a one day intership at a private clinic in Kota Bahru and boy do i have a story to tell....

one hour before arrival

I was sitting drinking coffee and checking my to do list plus doing a few breathing excercises...( my own morning ritual just to get me into the vibe of a new day) I couldnt help wonder what i might actually learn from the whole private GP scene... I kinda prayed the night before, hoping that i might learn something at least if im lucky, i get to do a minor procedure... while i was stupidly excited to go, I "googled earth" the location of the clinic... (my dad's GPS would have been a great help)
so, i drove down to the clinic, recalling the names of each road... Boy, Kelantan has weird road names..... till I found a place called "paya bemban" i cant disclose the clinic's name but what i can say, I wasnt satisfied with what im suppose to fullfill there..

Upon arrival

well the front desk was giving me the "owh great~! we have patients look, or Owh great~! ppl are starting to come look"... owh great~! the first thing im suppose to look at was her not so happy half hearted smile... like HELLO LADY, all u bloody do is sit down at the counter and take patients IC number~! what is bloody hard bout that... at least SMILE~! well thank God she spoke better than her facial reaction... and thank God i was stil in the "i cant wait to learn~!" mood...

so basically patients were quieing up to see the doctor who arrived one hour after the clinic opened.... talk bout late...

anyway we entered and introuduced ourselves...

In the GP's room

the first thing she said to us (the locum doc incharge) was... " im just doing my locum here, maybe u all should come when the real doctor who is incharge is here"...."us(me and farha while looking at each other)...puzzled?".... so i just blantly said to the doctor, this is our final week in family medicine so basically we have to be here according to the time table that was provided....

so thats one thing settled.....

to tell u the truth.... between a private GP and the district clinic that ive attended.... i would give a full 10 fingers high five in the sky to the district clinic

8 things u should know when going to a private GP

1. QUALIFICATION OF THE DOCTOR URE SEEING ( dont just see any tom, dick an harry doctor, some of them honestly, are just in there for the money, they care whether ure truly sick or not, yes they might be nicer in terms of the way they dress and greet patients but their overall nature is not something that makes me look up to docotors)

2. THE WAY THEY SMILE
u can learn many things from the way a person smiles...
a person who smiles generously is someone who wants u to really heal, someonw who thinks bout ure health and put u first than him/herself... and yes most doctors nowdays forgets to smile... and for a GP, smile is everything.... so look for a doctor with a good honest smile....

3. THE MEDICATION
i asked the doctor, what kind of medication does the private clinic practise, and definitely its way different, some of them prescribe unecessary medication to patients, and some even miss acute abdominal symptoms by prescribing antibiotics... WHAT? like seriously... bloody hell where the HECK did u graduated from....~! everyone know teen, complaining of right iliac abdominal pain and most importantly it came SUDDENLY.....u got think of appendicitis~! what do they do... they prescribed antibiotics~!

4.ALWAYS GET A SECOND OPINION FROM ANOTHER CLINIC OR BEST GO TO THE HOSPITAL STRAIGHT
u should always consult for second opinion, doctors are humans, we try to reduce the error rate in diagnostic medicine, but we do make few faults here and there.... u as a patient shoul always know that u have every right to ask for another opnion from another doctor.... and doctors u hv no right to force anything on a patient, always give them options n for each option give them the pros and cons so they can weigh for themselves the best possible option to choose....
but i dont see that happening in private...

5. MAKE SURE THE FRONT DESK HAS A PLEASANT ATTITUDE.... IF NO, THAN COMPLAINT
come on u are the first face the patient's sees... ure like the face of the clinic before they go n see the doctor... at least be polite n greet the patient... plus ure private... u dont get 100 patients, n if u do, u bloody hell get paid more than a clerk just by sitting there and taking their ic....
a simple smile... isnt so hard...

6. FEEDBACK FROM OTHER PATIENTS
i know this is bit difficult to do, but generally feedbacks are important especially if ure attending a private clinic.... get to know a little bit bout the role of doctors in private clinic... understand what u want and what u need from the doctor,
sometimes a patient just wants to talk, or they just want to rest after one full blown week of work.... so basically tell ure doctors the truth, we wont judge, we are not allowed to.. :-)

7.ANTENATAL SERVICES
to tell u honestly, i never knew private clinics offered antenatal services... bt they do, if u are pregnant and would love 1st class treatment that is not of the hospital, than private clinic would be a good option, HOWEVER.... be cautious, like for instance

private GP vs local clinic

antenatally each pregnant mother will be given a red book during their first visit
so in district each pregnant mother is given warning signs to look out for high blood pressure in pregnancy
and in private they just check ure blood pressure without even asking for any of that tell tale signs.... CAN U IMAGINE THAT?~!!!!

ure paying money for practically nothing....

8.IMMUNIZATION SERVICES
the private clinic i went to cant even remember the last time they jabbed that poor child, i mean u dont see that many patients compared to district hospital and yet u cant keep tract of the last hep B given to that baby.... WHAT THE HECK MAN~! and this patient's parents were driving a jaguar... i mean they must have been paying ALOT for the care of their child, if i was them i would have been dissapointed

WHAETEVER U DECIDE, BARE IN MIND THAT ITS URE HEALTH ON THE LINE, AND ALWAYS KNOW THAT U HAVE OPTIONS, U ALWAYS HAVE OPTIONS....

PRIVATE VS LOCAL..... LOCAL, THE ATTITUDE OF SOME DOCTORS SUX BUT SOMETIMES U GET A FULL WORKOUT
PRIVATE, ATTITUDE FIRST CLASS MOST, BUT NOT ALWAYS THE BEST....

so, everything in life, has its pros n cons....

at the end of the day, the doctor just keeps on asking us to leave, n ure next step is leave, because why would u want to spend time at a place where ure not wanted....

3 comments:

ainammar said...

huhu dama...=)me again..
ehe..this GP things always make me realize that..life is not easy as we see..huhuhu..it reminds us to the oath..as sya said in her blog...we can change if we want it to...
ganbatte....all da best in our PRO exam...~

Dalila Hassan said...

hehehe... all the best to u too... lets pray for each other kay :-)

ainammar said...

insyaAllah dear dama =)
dama..just wanna ask ur opinion fr our grad nite theme...if dont mind...can u gv a suggestion for us...then we will vote...thanx dear